Refund &
Cancellation.

This policy is effective as of 19/02/2025 and may be updated periodically.

01 / VOID

Cancellation Policy

Customers may cancel their order before accessing or downloading the digital product. Once the product has been accessed, cancellation is not permitted.

02 / CONDITIONS

Refund Eligibility

Refunds are only issued under the following conditions:

  • 1 Accidental duplicate purchase of the same product.
  • 2 Technical issues preventing access to the product that cannot be resolved by our support team.
  • 3 Failure to receive the product due to a verified system error on our part.
03 / CONTACT

Refund Request Process

Customers requesting a refund must contact our support team at support@digicards.click within [30 days] of purchase, providing relevant details, proof of purchase, and the reason for the request. Each case will be reviewed, and an appropriate resolution will be provided.

04 / RESTRICTIONS

Non-Refundable Cases

Refunds will not be granted in the following cases:

Change of mind or incorrect purchase.
Incompatibility with device or software.
Failure to understand features before purchase.
Violation of terms or misuse of product.
05 / TIMELINE

Processing Time

Approved refunds will be processed within [30 days] and credited back to the original payment method. Processing times may vary depending on the payment provider.